People as leverage for the success of our new strategy
On 31 December 2023, there was an A2A Group workforce of 13,958 (+2.5 percent compared with 2022 and net of Acinque), 20 percent of whom were women. Job stability remains a prerogative for the Group: 97% of employees have permanent contracts. In 2023, about 4,900 employees worked remotely; most of these (58%) had a 60% target share of agile work.
A2A's Talent Attraction Strategy is based on seeking various profiles for different roles and Business Units. A2A’s specific guidelines for its selection interviews are designed to make the process increasingly transparent and inclusive as well as an important channel for Employer Branding. During the year, there were 1,420 new hires, compared to 1,256 terminations. Working with universities, schools and research institutes,143 extracurricular internships and 115 curricular internships were started during the year, with 28 of the interns later joining the company on a permanent basis.
Nearly 347,000 hours of training were provided in 2022, with an average per capita value of 25 hours. Approximately 94% of full and part-time employees and staff received training during the year, in line with last year's figure. Health and Safety Management Systems cover 97 percent of the company's population, all the Group’s activities and all its workplaces.
Some 2021 numbers
13,958
Employees
3.64%
Voluntary turnover
-13%
Reduction of injury frequency rate (versus 2021)
25%
Women in managerial positions
Actions
Diversity and inclusion
The Group promotes an inclusive working environment and uses impartial criteria, spreading the culture of diversity and equal opportunity at all levels of the company, which are ensured through a Code of Ethics, Human Rights Policy, and DE&I Declaration of Commitment. As evidence of the Group's commitment to promoting an increasingly inclusive and stereotype-free work environment, A2A continued for the third consecutive year with the activities of the Inclusion Team, a working group on DE&I issues in the areas of Culture, Gender, Generations, Disability and LGBTQI+.
In June 2023, A2A obtained Gender Equality Certification under UNI/ PDR Practice 125:2022 for 6 Group companies, demonstrating its concrete commitment to promoting a cultural change that ensures gender equality.
The efforts of A2A's 23 Role Models for 2023-2024 also continued. With the support of ELIS, 16 events were organized in Italian schools (middle and secondary schools) to inspire girls and boys into the professions of the future, particularly in STEM fields.
During 2023, two training courses on DE&I issues were launched, “Being a Life Company: Diversity, Equity and Inclusion in A2A”, and “Female Empowerment Journey” for 173 female executives and middle managers in the Group. The intent was to foster greater awareness of their own role and leadership, focusing on concepts such as diversity management, equity, inclusion, and bias.
Last, the UN Refugee Agency, UNHCR Italy, awarded A2A the Welcome. Working for refugee integration logo for the significant commitment shown by the A2A Group in the job placement of 5 people benefiting from international protection and for the promotion of an inclusive society.
Health and Safety in the workplace
The Group is actively committed to ensuring a good, healthy working environment for all workers, whether employees, contractors or self-employed. A2A promotes a culture of respect for people and their human rights and adopts specific measures (such as the Human Rights Policy or the Whistleblowing reporting system) aimed at countering any sexual harassment or physical and psychological harassment at work. The Health and Safety Management Systems cover 97 percent of the company’s people, all the Group’s activities and all its workplaces.
Initiatives in 2023 to sensitize employees to the safety issue included 123,578 hours of specific training. In addition, a Safety awareness campaign was held at AMSA for all supervisors, aimed at making them aware of their central role in managing safety in the workplace.
Last, the activity of the permanent working table “HSE from Procurement” also continued in 2023 based on the need for some specific must-haves along the entire procurement management process, to properly oversee the entire outsourcing process from an HSE point of view.
The Group also constantly monitors the specific risk to worker health for the various tasks in the work environments.
The health surveillance service is mainly carried out in the 66 health boards distributed throughout the country. In 2023, about 8,500 occupational medical examinations and more than 19,000 assessments were carried out in compliance with health protocols. Physicians also carried out more than 200 inspections at workplaces. Since 2021, the “Capsule” Health Pods have provided an opportunity for a growing number of colleagues to increase their awareness of their own level of health by measuring: overall physical fitness, degree of resilience to stress, level of cellular aging, and diet.
Employee Engagement Survey
In 2023, for the second consecutive year, a Group Engagement Survey was carried out among more than 7,000 employees. The level of adherence to the values of the Life Company remained high for 82% of the respondents.
The survey explored four key dimensions of engagement: individual, relational, organizational and values. All the four dimensions considered – which go to make up A2A’s ecosystem – were viewed positively by respondents, who expressed a great sense of belonging and a strong bond with the company.
The survey also highlighted some areas for possible improvement, which included: opportunities for professional growth, recognition of individual contribution, management of work-life boundaries (for remote workers), and value alignment with Life Company principles (for more operational colleagues).
