
We have brought together all the corporate channels and those dedicated to our services so that you can contact us according to your needs.
To report emergencies, you can use our rapid response numbers.
Choose the service area. You will find various channels to get in contact with us.
A2A Energia
For information or to manage your energy supply yourself, consult our websites and dedicated pages.
For the Free Market, go to the Contacts section and access the Customer Area or download the MyA2A app.
For the Protected Service, go to the Contacts section or access the Customer Area.
Unareti
It is possible to contact our Helpline: 800 030103
For all contacts and gas and electricity emergency response numbers, consult the dedicated area.
Per tutti i contatti e i numeri di pronto intervento gas ed elettricità consulta l'area dedicata.
Amsa
It is possible to contact the Customer Service at the Helpline number 800 332299 from Mondays to Fridays 7.30 -17.20 and on Saturdays and Sundays 7.30-16.00.
All communication channels are remotely accessible: the PULIamo app for smartphones and tablets; e-mails to servizioclienti@amsa.it and the dedicated online channel for enquiries and other communications.
Users can check for updates and other communications at www.amsa.it:
Aprica
The Customer Service can be contacted on our Helpline at 800 437678 from Mondays to Fridays 8.00 - 17.00 and on Saturdays 8.00 - 15.00, or by making an appointment online at one of our help desks.
All communication channels are remotely accessible: the PULIamo app for smartphones and tablets, and the dedicated online channel for enquiries and other communications.
Users can check for updates and other communications at www.apricaspa.it:
A2A Ciclo Idrico
The Customer Service can be contacted from Mondays to Fridays 8.30 - 17.00 at 800 135845 (landline calls) and 030 5585016 (mobile and international calls), with costs depending on provider charges. Alternatively, it is possible, online to make an appointment at one of our help desks.
Customer Area always available
Users can check for updates and other communications at www.a2acicloidrico.eu.
A2A Calore e Servizi
The Customer Service for district heating enquiries can be contacted from Mondays to Fridays 8.30 - 17.00 at 800 912198 or via the dedicated online channel. Alternatively, it is possible, online to make an appointment at one of our help desks.
Also available is our Customer Area
Users can check for updates and other communications at www.a2acaloreservizi.eu
A2A Energia
The Customer Service can be contacted at 800 035151.
E-mail address: a2a@pec.a2a.eu
Responsible Media Relations, Social Networking and Web
Tel: 0277204583
Email: giuseppe.mariano@a2a.eu
Responsible Sustainability Development
Tel: 0277204308
Email: manuela.baudana@a2a.eu
There are several A2A offices in the following cities. Find out about the main ones.
To report emergencies, use the rapid response numbers of the following A2A Group companies and services.
Miglioriamo insieme la qualità della vita di tutti, in casa e in città. Dal controllo dei tuoi consumi di energia alla ricarica del tuo veicolo elettrico, dalla guida alla raccolta dei rifiuti alla segnalazione di guasti della rete di illuminazione pubblica: , scopri e scarica le nostre app.
Useful resources
Services
A2A S.p.A. - P.I. 11957540153